Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kuunoe A.

Kuunoe A.

August 4, 2026

5  out of  5
rating by Kuunoe A.
"Savannah Driggers was AMAZING! She went above and beyond to help me with all my questions today, she was friendly and very professional just "like a good neighbor." Thank you so much."
We responded:
"A great customer experience starts with a team that cares! We’re happy to know Savannah provided the attentive service and assistance you needed, Kuunoe. Thank you for trusting our team with your insurance needs—we’re always ready to help whenever you need us."
Profile photo of Josh Wazzie

Josh Wazzie

August 3, 2026

5  out of  5
rating by Josh Wazzie
"Good service"
We responded:
"A great customer experience starts with great relationships. Thanks for the five stars, Josh!"
Profile photo of William Mercer

William Mercer

August 3, 2026

5  out of  5
rating by William Mercer
"Emily was a big help to me today"
We responded:
"William, we’re celebrating your five-star rating today! Helping people protect what matters most is exactly why we’re here."
Profile photo of Cristina McDougald

Cristina McDougald

July 31, 2026

5  out of  5
rating by Cristina McDougald
"The staff of this location are always so helpful especially Savannah. She explains everything thoroughly and you will have a full understanding. I’ve been using various services of theirs for years. If you want a team that cares and provides excellent customer service like Savannah, go the this office."
We responded:
"Feeling welcomed and supported is what we aim for with every interaction, Cristina! We’re delighted to know our team, especially Savannah, made you feel cared for while assisting with your insurance needs. Thank you for sharing your experience, and we’re always here whenever you need us."
Profile photo of Asia Green

Asia Green

July 30, 2026

5  out of  5
rating by Asia Green
"Emily Byrd is awesome! My new places needed insurances added immediately. I was super stressed with how to make it work out until Emily helped me get insurances I needed very rapidly. Shout out to Emily!!!

Best,
Asia Green"
We responded:
"Making sure you feel supported from the start is what we aim for, Asia! We’re pleased Emily was able to assist promptly and help you navigate your insurance needs for your new places. Thank you for choosing our team—we’re always here to help."
Profile photo of Keosha Mingo

Keosha Mingo

July 25, 2026

5  out of  5
rating by Keosha Mingo
"Savannah Driggers was an amazing. She handled my situation efficiently. I really appreciate her help . Thanks a lot"
We responded:
"Keosha, it's great to hear that Savannah was able to assist you efficiently with your situation. We truly appreciate your support and are here whenever you need help with your insurance needs."
Profile photo of Jarell Johnson

Jarell Johnson

July 22, 2026

5  out of  5
rating by Jarell Johnson
"Nothing but positive experiences dealing with this office. Savannah has been an Angel."
We responded:
"Your experience is exactly what we strive for, Jarell. We’re happy our office has been able to provide a welcoming and helpful experience, and we appreciate you recognizing Savannah’s efforts. Thank you for being part of our agency family!"
Profile photo of Lisa Gause

Lisa Gause

July 21, 2026

5  out of  5
rating by Lisa Gause
"Emily in the Lumberton office was very helpful and very friendly when I called to add new vehicle to my policy."
We responded:
"It was a pleasure helping you, Lisa! We’re happy Emily was able to provide the support you needed and make updating your policy with your new vehicle quick and easy. Thank you for choosing our team!"
Profile photo of Victoria Hunt

Victoria Hunt

July 20, 2026

5  out of  5
rating by Victoria Hunt
"I can’t say enough great things about Savannah Driggers! She made the entire homeowners insurance process simple, stress-free, and easy to understand. From the very beginning, she was professional, knowledgeable, and always willing to answer my questions. She took the time to explain my coverage options and helped me find the best policy for my needs without ever making me feel rushed.

What really sets Savannah apart is how genuinely kind and caring she is. She goes above and beyond for her clients and truly treats you like family. It’s clear that she takes pride in her work and wants the very best for the people she helps.

If you’re looking for someone you can trust with your homeowners insurance, I highly recommend Savannah Driggers. Her excellent customer service, attention to detail, and friendly personality make her a pleasure to work with. Thank you, Savannah, for making the experience such a positive one!"
We responded:
"Feeling supported and cared for can make all the difference when navigating insurance, and we’re so glad Savannah provided that experience for you, Victoria. Thank you for sharing your feedback and recognizing the thoughtful service she brings to our team."
Profile photo of shannon wilcox

shannon wilcox

July 17, 2026

5  out of  5
rating by shannon wilcox
"Customer service was great. Nick help me through the whole process. Thank you so much Nick."
We responded:
"Shannon, we appreciate hearing that Nick supported you during this entire process. Thank you for sharing!"
Profile photo of Ashley Macon-Nile

Ashley Macon-Nile

July 9, 2026

5  out of  5
rating by Ashley Macon-Nile
"Customer services is amazing. Even working from one account to another everything went as planned. Quotes are affordable 👌🏾.. I truly appreciate Nick to the fullest."
We responded:
"We’re so pleased to know everything went smoothly with your accounts, Ashley. Nick’s goal is always to provide helpful guidance and find options that fit, and we’re glad he was able to do that for you. Thank you for sharing your experience!"
Profile photo of Rhado Locklear

Rhado Locklear

July 2, 2026

5  out of  5
rating by Rhado Locklear
"Thanks Emily for your helping great customer service and quick response times"
We responded:
"Thanks, Rhado! We appreciate you taking a moment to leave us such thoughtful feedback. It means a lot to our team, and we’re so glad we could make your experience a positive one."
Profile photo of Faith Locklear

Faith Locklear

July 2, 2026

5  out of  5
rating by Faith Locklear
"Ms. Savannah is always helpful anytime I call in needing assistance. The best!"
We responded:
"Thank you, Faith, for your kind words about Ms. Savannah. We're glad to hear she has been helpful whenever you need assistance. Your feedback means a lot to us!"
Profile photo of Brenda Oakes

Brenda Oakes

June 24, 2026

5  out of  5
rating by Brenda Oakes
"Always very friendly and helpful. I have never had a bad experience."
We responded:
"Thank you, Brenda, for your kind words. We're glad to hear that our team has consistently provided you with friendly and helpful service. We appreciate your support and look forward to continuing to assist you with your insurance needs."
Profile photo of Coretta Brockington

Coretta Brockington

June 10, 2026

5  out of  5
rating by Coretta Brockington
"Emily was very knowledgeable and helpful with helping me with my insurance information."
We responded:
"Thank you, Coretta, for your feedback! We're glad to hear that Emily was able to assist you with your insurance information. Your support means a lot to us."
Profile photo of Aundrea Emanuel

Aundrea Emanuel

June 9, 2026

5  out of  5
rating by Aundrea Emanuel
"Excellent customer service!!!"
We responded:
"Thank you, Aundrea, for your feedback! We're glad to hear that you found our customer service excellent. If you need any further assistance, feel free to reach out."
Profile photo of Denise Longmire

Denise Longmire

June 9, 2026

5  out of  5
rating by Denise Longmire
"Thank you to Amanda Torres for great and fast service!"
We responded:
"Thank you, Denise, for your feedback! We're glad Amanda could provide you with great and fast service. We appreciate your support!"
Profile photo of Molly Meade

Molly Meade

June 8, 2026

5  out of  5
rating by Molly Meade
"Every time I call this State Farm office, it's always a seamless process. It's so smooth every time. Savannah Driggers was super nice and extremely helpful. We were both cracking up on the phone together as she helped update my account and set up my renters' insurance. Solid choice if you're looking for insurance! I've been with Clay's office since 2022!"
We responded:
"Thank you, Molly, for sharing your experience with us! It's great to hear that Savannah made the process enjoyable and smooth for you. We appreciate your trust in us since 2022 and are here whenever you need assistance."
Profile photo of Brandon Moore

Brandon Moore

June 4, 2026

5  out of  5
rating by Brandon Moore
"Great people to do business with"
We responded:
"Thank you, Brandon, for your feedback! We're glad to hear you find us great to do business with. If you have any questions or need assistance, feel free to reach out."
Profile photo of Christopher Locklear

Christopher Locklear

May 29, 2026

4  out of  5
rating by Christopher Locklear
"Amanda, was very helpful and worked quickly and diligent to get my insurance switched over from my previous vehicle to my new one and she got my New ID card for my new vehicle very quick."
Profile photo of Robert Love

Robert Love

May 26, 2026

5  out of  5
rating by Robert Love
"Amanda was very helpful, courteous and accurate!"
We responded:
"Thank you, Robert, for your feedback! We're glad to hear that Amanda was helpful, courteous, and accurate during your experience with us. Your support means a lot to our team."
Profile photo of Roni Hightower

Roni Hightower

May 22, 2026

5  out of  5
rating by Roni Hightower
"Savannah is absolutely amazing! She is always willing to help and always answers or gives a call back! She is very helpful!"
We responded:
"Thank you, Roni, for your kind words about Savannah! We're glad to hear she has been helpful and attentive to your needs. Your feedback is greatly appreciated."
Profile photo of Joni

Joni

May 20, 2026

1  out of  5
rating by Joni
"Disappointing experience. I moved from SC and I always had such a good experience with my previous office. When I transferred insurance the girl working added my husband to the policy (he has his own insurance) which made my bill expensive for liability. Thank the Lord another lady was working that came over and fixed it and got my bill down to $66.52 which was only a little over what I paid in SC. Today I call to pay and once again tell them that I have to call every month because the app still hasn't switched from SC to NC and once again they just act like that's strange but nothing they can do. And then she tells me that my bill is $104.59 for this month only due to some kind of surcharge in March and April and my bill will return to $70.01 next month. I had to use grocery money to pay my insurance. And then she said they didn't have an email on file but she can just text me a receipt. I gave her my email hoping she'll enter it in and maybe my app will switch over. They also had my address and phone number wrong, some PO Box in Rowland but I think she was on the wrong person at that point. It's hard to work 3rd shift and stay up to speak to them and they don't seem to care about pleasing the customer. I've been with State Farm for years and never had a problem until I moved to NC."
We responded:
"Thank you for your feedback. We'd like to learn more about your experience and see how we can help—please reach out when you have a moment.""
Profile photo of Traci Dunn

Traci Dunn

May 15, 2026

5  out of  5
rating by Traci Dunn
"Nick was super helpful and very friendly ! It was very easy to start a policy and he answered my questions with ease!"
We responded:
"Thank you, Traci, for sharing your experience! It's great to hear that Nick made starting a policy easy and was able to answer all your questions. We appreciate your feedback and look forward to assisting you in the future."
Profile photo of Sheila Chisholm

Sheila Chisholm

May 8, 2026

5  out of  5
rating by Sheila Chisholm
"VERY HELPFUL AND STRAIGHT TO THE POINT"
We responded:
"Sheila, we appreciate you letting us know about your experience. It’s wonderful to hear the process felt simple and helpful from start to finish. Thank you for choosing us — your satisfaction means everything to our team."